About Erwin Insurance Agency

Erwin Insurance Agency® was founded by William W. Erwin, Sr. in 1963. Family owned and operated since that time, we now offer custom, comprehensive, personal and business insurance solutions in 17 states.

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Our expertise = your peace of mind

Insurance is only as good as the coverage it provides. While none of us want to imagine tragedy striking, the last place you want to learn about gaps in your coverage is after the unexpected hits.

Founded in 1963, we have over five decades of experience looking at all angles of your life or business to make sure you’re covered to the fullest extent your budget will allow. We have spent more than 55 years in the industry, developing the expertise to find the gaps in your insurance, and building the relationships with insurers and risk service groups to provide coverage of those gaps in the most cost-effective way.

Our Vision

Our vision is to change your perception about insurance, from a necessary evil to the smartest way to protect more of what’s important to you.

Our Promise

We’re passionate about making the insurance process more efficient, and we’re committed to a fresh take on how it’s delivered. We let the following rules guide our service to every client:

Customers before commissions

We won’t sell you coverage you don’t need.

Details before deals

We won’t submit applications without the right data.

Creativity before calling it

We won’t give up if your needs are unconventional.

Customers before commissions

We’re here to help you make decisions about complex products.

Our Philosophy

We recognize the distinction between data and information, and know how and when to use both to help our clients make the best insurance decisions for their lives and budgets. Customer care comes first.

Data

Data is great. Data with context is unbeatable. We combine our deep domain expertise, detailed data collection, and long term relationships with insurers to see the bigger picture for our customers – not just what you need now, but what you might need in the short and long term.

Customer Support

Customer support is a given. We believe customer service is the foundation to a sustainable insurance agency and we take it very seriously. So seriously, in fact, that we’ve celebrated our 55th year serving our customers, some of whom have trusted us for five generations.

We cannot and do not focus only on winning new customers every year. We choose to instead keep working to “win” our existing customers over and over again. That’s what we’re all about: support is just a part of our DNA.

Our Award

June 2018

Small Business of the Month by Clay Chamber of Commerce

Our Sweet Spot

Navigating the complex and sometimes cryptic world of insurance while remaining conscious and respectful that of the purpose of insurance: to cover the things that matter to you most.

Our Memberships

Case Study - Restaurant Insurance Coverage in the time of Covid-19

Case Study

Covid-19 has presented challenges for many businesses. Among the most affected, the hospitality industry essentially came to a halt overnight.

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Erwin Map

We Write Coverage In

FL, NY, MD, NC, SC, AR, CO, TN, TX, LA, KY, IN, GA, AL, WV, WA, and NJ

Choice

As an independent insurance agency we have great relationships with the top insurance companies. You have the power of choice.

Expertise

Our insurance advisors have years of experience in the insurance industry and always serve as your advocate, whether selecting coverage or filing a claim.

Service

Our insurance advisors have a passion for insurance and covering what you value most in business and in life. We treat our customers like family.

At Erwin Insurance Agency®, our mission is very simple. We strive to provide a true concierge client experience, which is unique in the insurance industry. We give you the power of choice from top-rated national and regional insurance carriers, and create custom plans that make sure you are covered when you need it most.

We offer comprehensive insurance solutions throughout Florida and New York with offices in Jacksonville, Fleming Island, and New York City.  We are licensed in 17 states.